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August 16, 2019: Qudos Bank: System Maintenance


We have system maintenance taking place on 18th August, 2019 between 02:00am and 04:00am AEST which will impact Online banking, Mobile banking and Phone banking.

During this time online banking, mobile banking and phone banking will be unavailable.

Please note, you will still have access to card payments and transactions with the following temporary limits applying to your purchases and ATM withdrawals (subject to your available balance).

Cash Withdrawals - $500 per transaction Purchases at point of sale - $1000 per transaction Total Daily Limit - $1000 We apologise for the inconvenience this may cause and thank you for your patience and understanding.


INDEX

SECTION 1 QUDOS BANK PROFILE

SECTION 2 PRESS RELEASES: 2019

SECTION 3 OTHER NEWS: 2019


SECTION 1 QUDOS BANK PROFILE

1.1 SUMMARY
PermID: 4298362767
Website: https://www.qudosbank.com.au/
Industry: Diversified Financial Services

SECTION 2 PRESS RELEASES: 2019

April 09: Qudos Bank: Introducing self-serve transaction limit increases

Bank the way you want, when you want. You can now manage and increase your limits within Online Banking.

We're putting you in control of your transaction limits with the introduction of self-serve increases.

To change your limits simply select the transaction limits icon under the settings tab from the dashboard menu. To keep your account and transactions secure you'll be required to enter your QSafe SMS or VIP Token code to proceed.

If you require a higher limit than you're able to set in Online Banking our service team can assist by providing you with alternative options that may be available. Please call us on 1300 747 747 or send us a secure email.

Please note: Increasing your daily limits may increase your liability for unauthorised transactions. Remember to reduce your limit after you've made a transaction unless you require a higher limit on a regular basis.

Source: Company Website

SECTION 3 OTHER NEWS: 2019

August 06: Qudos Bank: Royal Queensland Show Holiday 2019

Members please note our Ascot branch will be closed on Wednesday 14th August for the Royal Queensland Show Holiday and will reopen on Thursday 15th August.

Our Online, Mobile and Telephone Banking and ATMs. will still be available. You can also contact us on 1300 747 747. For lost or stolen cards please call 1800 621 199 (24 hours toll free).

Source: Company Website

July 26: Qudos Bank: NSW Bank Holiday 2019

Members please note our NSW branches will be closed on Monday 5th August for the NSW Bank Holiday and will reopen on Tuesday 6th August 2019.

Our Online, Mobile and Telephone Banking and ATMs. will still be available. You can also contact us on 1300 747 747.

For lost or stolen cards please call 1800 621 199 (24 hours toll free).

Source: Company Website

July 23: Qudos Bank: Scheduled Maintenance (Online & Mobile Banking)

Please be advised that we have scheduled maintenance to Online and Mobile Banking this weekend that may cause some short outages of up to 30 minutes in duration during the hours of 5:30pm Saturday 27th July to 6:30am Sunday 28th July AEST.

We apologise for the inconvenience this may cause and thank you for your patience and understanding.

Source: Company Website

July 09: Qudos Bank: Scheduled Maintenance Card Services

Please be advised that we have minor scheduled maintenance to credit and debit cards for 10 minutes from 07:30am EAST on each of the following days - 11 July 2019 and 16 July 2019.

During these periods, temporary offline limits will be in place for customers, minimizing impacts on ATM withdrawals and purchases at point of sale through EFTPOS merchants.

Subject to your available balance being sufficient to support them, these limits will be as follows:

Cash Withdrawals - $500 per transaction Purchases at point of sale - $1000 per transaction Total Daily Limit - $1000

If for any reason during this maintenance your experience is different from expected, please be patient as services should return to normal within minutes.

We apologise for the inconvenience this may cause and thank you for your patience and understanding.

Source: Company Website

July 05: Qudos Bank: Interest Rate Changes

Interest rates changes are often a difficult decision where we need to balance the interests of borrowers, depositors and the financial security of the Bank.

In response to the RBA rate cut this week, we have reviewed our rates and will be making the following changes effective from Tuesday, 16 July 2019:

a 0.15% decrease to all existing and new variable rate home loans; and a 0.25% decrease to variable rate deposits. To assist some of our self-funded retirees we will not be reducing deposit rates on our Retirement Savings Account.

Source: Company Website

July 04: Qudos Bank: Annual Election of Directors

Nominations must be made by completing a nomination pack. Nomination packs can be accessed through the link below or by calling the Returning Officer on 02 8234 5171, contacting us on 1300 747 747 or by visiting one of our Branches.

Completed nomination forms must be received by the Returning Officer on or before noon on Friday 9 August 2019 EST (refer to Nomination Pack for details).

Source: Company Website

June 17: Qudos Bank: System maintenance scheduled outage Online, Mobile & Phone banking

We have system maintenance scheduled for our Online Banking, Mobile Banking and Phone Banking services between the hours of 1:00am-8:00am (AEST) on Sunday, 23rd of June 2019. These services will be unavailable during this time.

If you are travelling, or out and about during this time, then it's best to plan ahead.

Please Note: during this offline period you will still have access to card payments and transactions with the following temporary limits applying to your purchases and ATM withdrawals (subject to your available balance).

Source: Company Website

April 05: Qudos Bank: System Maintenance ' Online, Mobile and Phone Banking

We have system maintenance taking place between the 9th and 10th April 2019, from 02:00 - 05:00 AEST which may impact Online banking, Mobile banking and Phone banking.

During the above maintenance windows on both days there will be momentary service disruptions, for up to approximately 5 minutes.

Please note, you will still have access to card payments and transactions with the following temporary limits applying to your purchases and ATM withdrawals (subject to your available balance).

Cash Withdrawals - $500 per transaction Purchases at point of sale - $1000 per transaction Total Daily Limit - $1000 We apologise for the inconvenience this may cause and thank you for your patience and understanding.

Source: Company Website

March 25: Qudos Bank: Update to our Fees & Charges

We're pleased to advise that effective today, Monday 25th March we will no longer charge a fee for rejected periodical payments.

is covers all automatic transfers where funds are being transferred from one account to another and there aren't sufficient funds available to complete the transaction. The $5 rejection fee will no longer apply, however the payment itself will still reject if funds aren't available and customers will need to adjust their payments accordingly.

Source: Company Website

PermID: 4298362767

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